Terms of Service

About these terms

These terms govern access to and use of NYMO Ads Monitor, provided by NYMO DIGITAL LIMITED ("NYMO", "we", "us"). By using the service, you agree to these terms. If you act for an organisation, you must have authority to do so.

Separate advertising-account services, manual recharge arrangements, managed advertising and other commercial engagements described on the NYMO website are governed by their applicable agreements. These terms do not create an order for those services.

What the service provides

NYMO Ads Monitor retrieves permitted advertising-account information, displays spend reports, analyses monitoring signals and presents on-screen alerts for authorised users.

Data availability depends on the connected accounts, the permissions granted and the interfaces provided by Meta. External messaging integrations are outside the current service scope.

Eligibility and account authorisation

• Use the service only for accounts you own or are authorised to access and monitor.
• Provide accurate information and obtain any permissions required from your organisation or clients.
• Grant only appropriate access and keep your own account credentials secure.
• Inform us if your authority ends or a connection should be removed.

Authorisation may expire or be withdrawn by you, your organisation or Meta. We cannot retrieve information that the relevant platform or account permissions do not allow.

Acceptable use

You must not use the service to access data without authority, bypass platform restrictions, infringe privacy or intellectual-property rights, distribute credentials, or breach applicable law or Meta's applicable terms.

You must not disrupt the service, introduce malicious code, probe other users' accounts or misuse retrieved information. Access to an account through this service does not grant permission to sell or disclose that account's data.

Reports, estimates and alerts

Reports are monitoring aids. Source data can be delayed, revised, unavailable or affected by currency, time-zone, reporting-period and billing differences. Check the reporting period and last synchronisation time when interpreting a result.

A balance-related field is not necessarily cash available to spend. Estimates or manually supplied funding references must be treated as such. Alerts identify conditions for review; they do not guarantee that an account will remain funded or that every anomaly will be detected.

You remain responsible for checking important figures against the relevant source, reviewing alerts and making advertising, payment and operational decisions. NYMO does not promise uninterrupted advertising delivery, specific performance results or protection from platform restrictions.

Availability and changes

Access may be affected by maintenance, network issues, security events, authorisation changes or changes to third-party interfaces. We may modify or suspend features where reasonably needed to maintain the service, meet legal requirements or address misuse.

We will provide notice of material service changes where reasonably practicable. These terms do not establish a guaranteed uptime or support-response service level unless separately agreed in writing.

Fees and separate agreements

Any service fees, payment schedule, service level and cancellation or refund arrangements must be set out in a separate accepted order or written agreement. These terms do not introduce an automatic recharge or payment instruction.

If a separately agreed contract contains specific terms for your service, those terms apply to the relevant subject matter in the event of a conflict.

Data and privacy

Our Privacy Policy explains information handling and retention. You are responsible for having authority to provide the information you submit and connect the accounts you select.

Requests to remove stored information are handled under our Data Deletion Instructions. Revoking Meta access and deleting information already held by NYMO are separate actions.

Intellectual property and third parties

NYMO and its licensors retain rights in the application, its design and other proprietary materials. Your access permits use of the service for its intended purpose; it does not transfer ownership of the software.

You and the relevant rights holders retain rights in information you provide or authorise us to process. Our use of that information is limited to the purposes described in our Privacy Policy and applicable agreements.

Meta, Facebook and Instagram are third-party services and marks. NYMO Ads Monitor is not represented as a product operated or endorsed by Meta. Third-party terms continue to apply to your use of their services.

Suspension and termination

You may stop using the service and withdraw the application connection. We may restrict or end access where authorisation is no longer valid, use breaches these terms, or a legal or security reason requires action. We will explain the reason where appropriate and permitted.

Ending access does not automatically remove previously retained information. You may submit a deletion request; applicable retention limits and narrowly required exceptions still apply.

Responsibility and legal rights

We will exercise reasonable care in providing the service. The service remains subject to the limitations described above, including the availability and accuracy of third-party data. Neither a dashboard figure nor an alert replaces your own review of an advertising account.

Nothing in these terms excludes or restricts liability or rights that cannot lawfully be excluded or restricted. Any separately negotiated liability arrangements are governed by the relevant written agreement and applicable law.

If an issue arises, contact us with a description and relevant non-sensitive information so that we can investigate and seek a practical resolution.

Updates and contact

We may revise these terms as the service changes. We will publish the updated version and provide further notice or obtain agreement where required. Material changes will not be treated as retroactive acceptance merely because you previously used the service.